Search Results for: moodle
Contact our Director of Distance Learning, for assistance with Moodle, our online course environment, or Gmail, our student email service.
Distance Learning Office: 09 LRC, Jernigan Building
Office Phone: 252-862-1242.
Summer Distance Learning Office Hours (subject to change):
- 8-5 Monday-Thursday
Fall/Spring Distance Learning Office Hours (subject to change):
- 8-5 Monday, Tuesday, Thursday
- 1:30-8:30 PM Wednesday
- 8-2:30 Friday
Each semester, orientations to Moodle are offered on campus and online.
You must be enrolled in a class at Roanoke-Chowan Community College to participate in the orientation.
ONLINE MOODLE ORIENTATION
You can self-enroll in online Moodle orientation if you already have a user ID and password for Moodle. Check the Moodle homepage for the direct link to Moodle Orientation.
Two orientation times are available for Fall 2013:
- Friday, Aug. 16 at 1 PM
- Monday, Aug. 19 at 5:30 PM
Please sign up for the session on the Fall 2013 Orientation (Moodle Homepage) or contact Rita Rogers, 252-862-1242. Spaces are limited.
Contact Rita Rogers at 252-862-1242 or firstname.lastname@example.org for other options.
Roanoke-Chowan has 2 separate Moodle sites: one for curriculum classes and one for continuing education classes.
- Report a Problem with an Online Class
- 24/7 HelpDesk
The 24/7 helpdesk is available to faculty for technical assistance, technical development issues and log-in problems, etc. It is also available to students for technical assistance and log-in issues. Copy and paste http://bbcrm.edusupportcenter.com/ics/support/default.asp?deptID=8428 in your browser if the above link does not direct you to the web site. Or you may call the toll free phone number: 877-859-2661
Click on the link below to request on-campus assistance:
Roanoke-Chowan Community College Technical Help Desk – Moodle
Roanoke-Chowan Community College has established a 24/7 support environment, which includes the following:
24/7 Phone Support: Support Representatives who will be available to provide you technical and process support for the Moodle Learning System and supporting software.
Submit A Ticket: This web based ticket submission tool allows you to fill out a web form that will get submitted as a ticket to our support representatives without the worry of sacrificing your dial – up internet connection.
Real-Time Chat: This tool allows you to contact our support representatives 24/7. You can access this tool from the support portal.
The 24/7 helpdesk is available to faculty for technical assistance, technical development issues and log-in problems, etc. It is also available to students for technical assistance and log-in issues.
Please click here to visit Roanoke-Chowan Community College Support Portal. Copy and paste http://bbcrm.edusupportcenter.com/ics/support/default.asp?deptID=8428 in your browser if the click here link does not direct you to the web site.
Or you may call the toll free phone number: 877-859-2661
Click on the link below for on-campus assistance:
Faculty and Staff Technical Assistance (Helpdesk)
Faculty and Staff may receive technical assistance from the Roanoke-Chowan Community College IS staff by submitting a helpdesk ticket to the following email address:
Please provide a minimum of 72 hours notification for implementing new projects. All new or anticipated IT needs by the faculty and staff should be scheduled as far ahead of time as possible. HelpDesk break/fixes should be addressed within a 72 hour time frame after the user reports the problem to the helpdesk via email@example.com, some incidents may require longer, but the affected users will be kept abreast of the resolution status.
Employee Google Email Access
Mail: New R-CCC accounts (E-mail and Moodle) may take up to 24 hours after the closing of each day of registration to be created (accounts for those registering during early registration will be created within 24 hours of the closing of the first regular registration day). Passwords for all accounts are all managed individually (changing one will not change the others).
*RESET YOUR STUDENT E-MAIL ACCOUNT PASSWORD:
Please contact Rita Rogers at 252-862-1232 or submit a helpdesk ticket to the following email address: firstname.lastname@example.org.
|Password:||For new students, this will be your birth day + your birth month + your birth year. Day and month are two digits (January is 01, not just 1), and year is four digits. You will be prompted to change this the first time you login. If you are an existing student, your password is whatever you previously changed it to. (January 4th, 1980 = 01041980)|
For example, if John Smith was born on January 4th, 1980, his account would be as follows:
E-mail address: email@example.com / Username: john.doe / Initial Password: 01041980
*Be sure to note there is a period between the first and last name. If there is already a student in the system with the same first and last name, your e-mail address may contain a number after your last name (firstname.lastname@example.org)
To access Office 365 email CLICK HERE
Login using your WebAdvisor (Windows)
username: (email@example.com) and password.
For Adjuncts Only:
To reset your Office 365 password please CLICK HERE.
Distance Learning refers to a type of learning that occurs in which the teacher and students are not physically in the same location.
At Roanoke-Chowan Community College, distance learning involves these three major types:
- Internet or online classes (IC1, IC2, MIC11, MIC21, etc. class sections), in which all instruction takes place through the Internet. We use Moodle as our online course environment.
- Hybrid classes (HD1, HN1, MHD11, MHD21 class sections, etc.) in which part of the instruction occurs live, on campus, while the remaining instruction occurs online through our Moodle course environment.
- In Video conferencing (IH sections) or North Carolina Information Highway classes, students physically meet together in a classroom during specific days and times each week. Communication between the instructor and the students is achieved through video conferencing. The instructor is not physically on campus. If you enroll in these classes, you must follow policies and procedures of the instructor’s college, including start and end dates as well as course withdrawal procedures.
How Internet/Online Classes Work
Once the semester begins, you will have access to your course within our Moodle course pages. You will be expected to participate actively in the course each week, discussing topics by typing in your responses through forums with your classmates and instructor, taking quizzes, and submitting other assignments. Typically, you will have reading and homework assignments that would take place outside of the online environment. You should expect to spend about 9 hours or more each week per class if the class is a 3 semester hour class.
If you do not yet have your Moodle ID or password, you may use the word visitor as your user name and password.
Contact the Distance Learning Director, 252-862-1242, JER, LRC 109, or firstname.lastname@example.org if you need assistance.
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Gmail (Google Waves Account)
Roanoke-Chowan Community College provides an email account for its students. All students are expected to use this account for correspondence with faculty and staff.
New R-CCC accounts (E-mail and Moodle) are created shortly before classes begin, but no later than the first day of class. Passwords for all accounts are all managed individually (changing one will not change the others).
RESET YOUR STUDENT E-MAIL ACCOUNT PASSWORD
Please complete the Gmail Password Reset Request Form or contact the Distance Learning Director at 252-862-1242 or through email at email@example.com.
|Password:||For new students, this will be your birth day + your birth month + your birth year. Day and month are two digits (January is 01, not just 1), and year is four digits. (January 4, 1980 = 01041980)|
For example, if John Smith was born on January 4, 1980, his account would be as follows:
E-mail address: firstname.lastname@example.org / Username: john.smith / Password: 01041980
*Be sure to note there is a period between the first and last name.
If there is already a student in the system with the same first and last name, your email address may contain your middle initial after your first name and before your last name as in email@example.com for John W. Smith.
Here is a direct link to our Gmail login page.
Additional Student Gmail Help