Roanoke-Chowan Community College
Technical Help Desk

Roanoke-Chowan Community College has established a 24/7 support environment, which includes the following:

24/7 Phone Support: Support Representatives who will be available to provide you technical and process support for the Moodle Learning System and supporting software.

Submit A Ticket: This web based ticket submission tool allows you to fill out a web form that will get submitted as a ticket to our support representatives without the worry of sacrificing your dial - up internet connection.

Real-Time Chat: This tool allows you to contact our support representatives 24/7. You can access this tool from the support portal.

The 24/7 helpdesk is available to faculty for technical assistance, technical development issues and log-in problems, etc.  It is also available to students for technical assistance and log-in issues.

Please click here to visit Roanoke-Chowan Community College Support Portal. Copy and paste http://d2.parature.com/ics/support/default.asp?deptID=4491 in your browser if the click here link does not direct you to the web site.

Or you may call the toll free phone number: 877-859-2661