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Tuition Payment Plan

NBS – Online Tuition Management

Paying for the rising costs of a college education is a concern for nearly every student and family. The fact is, few of us have the resources to simply write a check for the full cost of tuition each semester. So how are you meeting your costs? What’s your plan? Do you have one?Having a solid plan for covering the cost of college is an important step toward graduation. Roanoke-Chowan Community College is pleased to enlist the services of NBS Management Company, the leading tuition payment plan provider in the industry, to make the process easier for you. Working together, Roanoke-Chowan Community College and NBS will provide you with sensible strategies for covering the rising costs of college.

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Frequently Asked Questions About NBS

  1. When and what time will the funds be withdrawn from my bank account?
    NBS specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. NBS recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.
  2. How will I be notified of my payment information?
    Once your agreement is posted to the NBS system, you will receive a confirmation notification of your payment amount by e-mail or letter. Payments will be processed until the total balance is paid in full. The notification has important information you MUST have to log on to NBS. The notification also serves as a reminder that a $25 per semester nonrefundable NBS Enrollment Fee will be processed from the account indicated on the agreement.
  3. Can I pay by phone with NBS?
    In accordance with the Terms & Conditions of your NBS agreement, payments are processed electronically. NBS does not accept payments by phone.
  4. What is the NBS Access Code?
    To help protect your privacy, NBS asks the person responsible for the payments to create an access code. If you should call into NBS inquiring about your NBS agreement or inquire online through your NBS account, you will be required to verify your NBS Access Code. If you do not create an access code on your NBS agreement, one will be randomly assigned to you. Your NBS Access Code will be identified on your NBS Confirmation Notification. Please remember to keep a copy of your confirmation notification.

Contact Information

Call NBS at (800) 609-8056 to make any changes to your address, telephone or bank information. If you have questions regarding your NBS agreement, please contact NBS directly or view your agreement online through your NBS account. To access your NBS account , follow the instructions in your NBS confirmation notification.

If you have questions regarding your balance, contact the Business Office at (252) 862-1214.

If you have question regarding your financial aid, contact Financial Aid at (252) 862-1246.

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