State Authorization is a legal issue dealing with a college’s adherence to state requirements in order to secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. Federal and state regulations require that all institutions of higher education comply with existing state laws regarding distance learning. Roanoke-Chowan Community College works with the regulatory agencies in each state and US Territories to seek authorizations, exemptions or permissions to continue to offer distance education programs, courses and certificate programs to residents who wish to enroll in our distance learning education programs.
To learn more about state authorization regulations for distance learning, review the State and Federal Regulations on ‘State Authorization’ of Distance Education document.
Roanoke-Chowan Community College is authorized to offer distance learning courses to students throughout the country through participation in the National Council for State Authorization Reciprocity Agreements (NC-SARA) initiative.
The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies.
Professional Licensure Disclosures
NC-SARA does not deal with professional licensing board approval for any courses or programs leading to professional licensure. Specific Roanoke-Chowan Community College academic programs prepare students to sit for applicable professional licensure and/or certification examinations in North Carolina. Professional licensing requirements in North Carolina may not be recognized as sufficient to obtain a license in any other state. In order to comply with the U.S. Department of Education regulations regarding distance education for professional licensure, Roanoke-Chowan Community College is required to make the following disclosure with respect to professional licensure or certification outside the state of North Carolina.
Students should contact the respective department at the College to discuss program enrollment and professional licensure options. Roanoke-Chowan Community College programs that lead to professional licensure include cosmetology, barbering, nursing, emergency medical science, allied health, public safety, escort vehicle operator, vehicle safety inspection, and notary public.
If you would like to compare these programs to licensure requirements in other states, click on the links below and then select the appropriate state:
R-CCC Student Complaint and Grievance Procedure
Roanoke-Chowan Community College is committed to providing students with an avenue for sharing concerns and officially registering complaints about academic services, programs or college processes. The Roanoke-Chowan Community College Student Grievance Procedure/Due Process and Student Formal Complaint Form provide students with a system to channel student complaints against faculty or staff (support and administrative) concerning the areas of alleged discrimination and academic matters, excluding individual grades except under certain conditions. Any student who has an unresolved complaint with a faculty or staff member, other students or student groups, or administrators has the right to file a written complaint without fear of prejudice of his or her college status.
Students who are unable to resolve a complaint at an informal conference with the instructor or staff member, or the member’s direct supervisor, may file a written complaint. The complaint must be presented to the Dean of Student Services within 10 working days. Contact information and links to the Roanoke-Chowan Community College Student Grievance Procedure/Due Process and Student Formal Complaint Form are below:
North Carolina Post-Secondary Education Complaints
If a complaint cannot be resolved through the Roanoke-Chowan Community College grievance and student complaint procedures and the student is a resident of North Carolina, then the student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the Student Complaint Policy (PDF), print and complete the Student Complaint Form and submit the complaint to:
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
If for a certain reason the student complaint is not satisfactorily resolved, the next step is to file a student complaint with Roanoke-Chowan Community College’s accrediting agency.
Roanoke-Chowan Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees, diplomas, and certificates. Questions about the accreditation of Roanoke-Chowan Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling 404-679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).
The contact information for SACSCOC is:
1866 Southern Lane, Decatur, GA 30033
If a student has evidence of an institution’s significant non-compliance with SACSCOC standards, policies, or procedures, the individual should inform SACSCOC using the Complaints Against Institutions: Information Sheet and Form as well as review complaint procedures.
State Authorization Reciprocity Agreement-North Carolina
Students may also file a complaint through the State Authorization Reciprocity Agreement-North Carolina, or SARA-NC. SARA-NC (www.saranc.org) is the portal for North Carolina. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form.
SARA-NC contact information:
SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Telephone: (855) SARA-1-NC (855-727-2162)
Telephone: 919-549-8614, ext. 4667
Website: SARA NC at www.saranc.org
Students not residing in North Carolina and enrolled in a North Carolina institution that operates under SARA North Carolina may submit complaints to the North Carolina State Education Assistance Authority only after completing the complaint process established by Roanoke-Chowan Community College. Please see the SARA-NC Complaint Process and use the SARA-NC Complaint Form.