Office of the Registrar
Located in Suite 111 of the Student Services Center (Bldg H), the Registrar’s Office is one part of Roanoke-Chowan Community College’s Students Services team. We, along with the Recruitment, Admission, and Financial Aid offices, are here to aid students in pursuing their education objectives at R-CCC.
Our purpose is to house, maintain, and protect the confidentiality of student academic records and comply with all Federal and State regulations pertaining to the Family Educational Rights and Privacy Act of 1974. Furthermore, we provide administrative support for the College’s curriculum, reinforcing its academic policies, maintaining the integrity of its institutional and educational record. We also seek to provide excellent customer services to the students, faculty, staff, alumni and other constituents in support of the College’s mission and goals.
Our office provides many services for both degree, diploma, and certificate seeking students as well as non-degree seeking students who are enrolling in courses for transfer to other institutions or personal enrichment.
Monday – Friday, 8:00 a.m. – 5:00 p.m.
109 Community College Rd
Ahoskie NC 27910
Student Services Center, Building H
Appealing a Grade
A student has the right to appeal a final course grade when he/she believes that his/her performance in a course has been incorrectly or inappropriately evaluated by the instructor. Any such appeal should be initiated within the first two weeks of the next semester after the grade was issued.
- The first level of appeal, in all cases, should be to the instructor involved. Only if the issue cannot be resolved between the instructor and student should further appeals be made or considered.
- In that case, a student should make his/her appeal to the appropriate division director within 5 working days after meeting with the instructor. The division director will work with the instructor and, where appropriate, with the department head to review the student's work in the course. The division director will make a response to the student within one week of the date of appeal.
- If the student is not satisfied with the division director's decision, the student has the right to appeal that decision to the Dean of Academic Affairs within 5 working days after receiving the Division Director’s response. Within 10 working days, the Dean of Academic Affairs will meet with the student to fully understand the student's basis for appeal, meet with the instructor, the appropriate division head, and render a resolution to the student.
- If the complaint is not resolved, the student may file a written grievance with the Dean of Student Services within 5 working days after completing step 3. The student must complete a “Student Formal Complaint Form”. The student may obtain the form from the Office of the Dean of Student Services or print a copy from the college’s website. The Dean for Student Services will review the grievance within 5 working days upon receipt of the form to determine that all steps in the appeals process have been completed and then consult with the Dean of Academic Affairs to convene the Academic Standards Committee to conduct a hearing to review the matter.
- The Dean of Academic Affairs will convene the Committee within 10 working days upon notification from the Dean of Student Services. Following procedures, the committee will decide by a majority vote the solution of the grievance and forward a decision and supporting documentation to the Office of the President within 5 working days after the hearing.
- The President will review the committee's findings/recommendations, make a final decision, and notify the student in writing within 10 working days. The President’s decision shall be final.
A student who desires to take a course without credit may choose to audit the course by completing the Audit Declaration Form, having it signed by either the instructor, department chair, or dean, turning it in at registration, and paying full tuition. An audit student cannot change the course from audit to credit or from credit to audit after the last day to register or drop/add a course. A grade of "AU" will be assigned to the student upon completion of the course. NOTE: Pell and VA students cannot count audited courses for payment purposes. Auditing a course is subject to permission of the instructor and is contingent upon space available in the class.
Family Education Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act of 1974 (P.L.93-380, S513) signed by the President of the United States became law as of November 9, 1974. Included in this law are requirements related to the privacy of student files and records.
The law specifically states that no institution of higher education shall prevent its students from inspecting and reviewing “all official records, files, and data including all material that is incorporated into each student’s cumulative folder.”
Although that act specifically refers to the access rights of parents, it provides that “whenever a student has attained 18 years of age or is attending an institution of postsecondary education, the permission or consent required of and the rights accorded to the parents of the students shall thereafter only be required of and accorded to the student.”
The only individuals or agencies authorized to see a student’s record, other than the student, without the student’s written consent, are school officials with “legitimate” educational interests, officials of other schools in which the student “intends to enroll,” and certain government representatives. Students interested in reviewing their files must see the Registrar or Information Processing Specialist.
The College may disclose, without consent, "directory" information such as a student's name, address, telephone number, date and place of birth, honors and awards, and dates of attendance. However, if a student does not wish for the College to disclose directory information about himself/herself, the student should notify the Registrar in writing at the start of any semester while enrolled at the college.
An amendment to the Family Educational Rights and Privacy Act of 1974 and the Campus Sex Crimes Prevention Act (P.L. 106-386) requires all institutions of higher education to advise their campus community of where information concerning registered sex offenders in North Carolina can be obtained. In accordance with this amendment, the following Web address contains registered sex offender’s information for NC: http://sbi.jus.state.nc.us/DOJHAHT/SOR/Default.htm
For fall and spring semesters, the maximum student course load is 19 credit hours and 9 credit hours for summer term. The appropriate Division Director or the Dean of Academic Affairs must approve overload hours before the registration form can be processed.
Under extenuating circumstances, a student may apply to his advisor for approval of a course substitution. A course substitution may be granted upon review and recommendation of the department chair to the dean or provost and in consultation with the chief academic officer. Consideration of any substitution involving a required core course as stipulated in the curriculum standard must receive additional approval by the North Carolina Community College System office staff. For VA purposes, the VA counselor must be notified of all approved course substitutions.
The course used as a substitute must have credit hours that are at least equal to the number of credit hours of the original course. The substitute course must have relevance to the curriculum and should also have relevance to the course for which the substitution is made.
Credit by Proficiency Examination
For selected courses, students may request credit by proficiency examination for previous experience or training. The student must be currently enrolled at R-CCC and must not have enrolled in the course prior to taking the proficiency exam. The student must request the Credit by Proficiency Application from the Registrar and have it approved in order to challenge the course. Students may challenge a course only once. Students successfully passing a proficiency exam with an 80 or better, will receive credit for the course as a “CE” (credit by examination). Credit by Proficiency does not usually transfer.
Credit by Prior Work/Life Experience
Roanoke-Chowan Community College will consider experiential learning or life experiences for transfer credit evaluation for certain programs of study. Students who demonstrate prior proficiency for a course due to previous work or life experiences may also apply for credit by examination.
Dean’s and President’s List Eligibility
At the end of each semester, full-time curriculum students (12 credit hours or more) in a major maintaining a semester GPA of 4.00 will be recognized on the President’s List. All coursework must be numbered 100 level or higher. A student with an “I - Incomplete” grade is not eligible for the President’s List in the semester the “Incomplete” is received.
At the end of each semester, full-time curriculum students (12 credit hours or more) in a major maintaining a semester GPA between 3.25 and 3.99 with no grades less than a “B” will be recognized on the Dean’s List. All coursework must be numbered 100 level or higher. A student with an “I - Incomplete” grade is not eligible for the Dean’s List in the semester the “Incomplete” is received.
Electronic Signature Policy
Roanoke-Chowan Community College (R-CCC) recognizes an electronic signature as a valid signature from employees, students, vendors, business entities if the communication occurs through a college-issued account.
For the purpose of this policy, an electronic signature is defined as any electronic process signifying an approval to terms, and/or ensuring the integrity of the document, presented in electronic format.
Students use electronic signatures to register, check financial aid awards, pay student bills, obtain unofficial transcripts, update contact information, log into campus computers, complete forms, submission of class work, tests, etc.
Faculty and staff use electronic signatures for submitting grades, completing and viewing personal payroll data, logging into campus computers, accessing protected data through the administrative computing system and custom web applications provided by the college, etc.
Vendors and other business entities use electronic signature for conducting official business with the College.
An electronic signature is considered valid when one of the following conditions is met:
Condition 1: Campus Network Username and Password
- Institution provides student or employee with a unique username
- Student or employee sets his or her own password
- Student or employee logs into the campus network and secure site using both the username and the password
Condition 2: Student/Employee Log in ID and Personal Identification Number (PIN)
- Institution provides student or employee with a unique PIN
- Student or employee sets his or her own PIN
- Student or employee logs into a secure site using both the Log in ID and PIN
Condition 3: Vendor or other entities doing official business with the college
- Institution provides vendor or business entity with a unique PIN
- Vendor or business entity has own PIN
- Vendor or business entity logs in using both the Log in ID and PIN
It is the obligation and responsibility of each individual to keep their PIN and their password private so others cannot use their credentials.
Once logged in, the student, employee, vendor, or business entity is responsible for any information they provide, update, or remove. R-CCC will take steps to ensure both the PIN and password are protected and kept confidential. Furthermore, users are responsible for logging out of all systems and exercising the necessary precautions when using publicly accessible computers.
This policy is in addition to all applicable federal and state statutes, policies, guidelines, and standards.
A final grade is awarded at the end of each course for which a student is registered. Instructors determine final grades by using the following system:
|F||Failure in performance or failure to remove an “I” grade|
Under extenuating circumstances, independent study may be scheduled for selected courses with the approval of the subject instructor, department chairperson, division director, and the academic dean.
Students must pay for all classes by the designated payment dates, or their schedules will be purged from the system. Please see the online Academic Calendar for registration payment dates.