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Refunds are not automatic. All requests should be submitted to Student Services. The department also maintains the Tuition Refund Form that must be completed and returned to Student Services before any refund will be considered.

A 100% refund shall be made if the student officially drops prior to the first day of classes of the academic semester or term as noted in the college calendar. Also, the student is eligible for a 100% refund if the class in which the student is officially registered is canceled due to insufficient enrollment.

A 75% refund shall be made if the student officially drops from the class(es) prior to or on the official 10% point of the semester. Student fees are NOT refundable.

Federal regulations, if different from above, will overrule this policy.

To be eligible for a tuition refund, the student must:

  1. Officially register and pay tuition and fees.
  2. Process and submit a Drop/Add Registration Change Notice form to the Registrar’s Office and a Tuition Refund Form on or before the 10% point of the term or semester as defined in the College calendar.

For additional information regarding refunds, contact the Finance Office at 252-862-1229 or Student Services at 252-862-1200.

Bookstore Refund Policy

The College Bookstore is managed and operated by Follett. Therefore, the College does not set the policies or rules. Please contact customer service at 800-381-5151 with questions about refunds.

Check Distribution

All student refunds, financial aid, and other student checks will be mailed to the current address on file in the College system. Checks may not be picked up at the Cashier’s window.

Students should verify that their address in the system is accurate so there is no delay in receiving funds.

Lost Checks

Once checks are disbursed and placed with the U.S. Postal Service, the payee must wait a minimum of 10 business days before the re-issuance of said check can take place. The payee must complete an affidavit provided by the College Finance Office and that affidavit must be notarized.

Once the Finance Office receives the signed and notarized affidavit, a stop payment will be issued on the original check, and a replacement check will be issued within 2 business days.

Contact the Finance Office, Accounting Technician, at 252-862-1217.

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