Supported Operating Systems:
Windows 7 (recommended), Windows XP (service pack 3 for 32-bit, service pack 2 for 64-bit) is also supported.
MAC OS X 10.6 (Snow Leopard) and higher is supported for most online course materials, but there may be applications that require a supported Windows Operating System.
Supported Internet Browsers:
- Google Chrome: 30.0 (minimum version); Latest (recommended)
- Mozilla Firefox: 25.0 (minimum version); Latest (recommended)
- Apple Safari: 6 (minimum version); Latest (recommended)
Screen reader support:
- Mozilla Firefox (browser): NVDA (screen reader), 2014.1 (minimum version); Latest (recommended)
We highly recommend that you have administrative rights to the computer used for online coursework. If you must use a computer over which you do not have administrative rights (such as a library computer or a workplace computer), you may experience difficulties with needed functions such as installing plug-ins. Students using library or workplace computers will have limited support options due to access limitations on such networks. Check with your workplace IT department to ensure that you may access course materials from your company’s network.
Microsoft Office 2010 (minimum requirements), but prefer the latest version of Microsoft Office 2013 (MAC or Windows)
Major releases of browsers are generally supported within 60-90 days of their public release date. Due to the rapid release cycles of some supported Internet browsers, the two latest releases of each browser are supported. When using older versions of a browser, users risk running into problems with the course software. The following are supported browsers:
- Windows Users
- Google Chrome
- Mozilla Firefox
- Mac OS Users
- Apple Safari
- Google Chrome
- Mozilla Firefox
Internet browsers not mentioned above are not currently supported and may not meet all requirements of your coursework.
Internet Browser Settings:
Please refer to your browser’s Help features to check these settings:
- Pop-Up Blocker should be disabled
- Java Script should be enabled
- Java should be enabled
- Cookies should be enabled
The most recent version of the following plug-ins is required for many of the resources available in your online courses:
- Adobe Flash Player
- Adobe Acrobat Reader
- RealPlayer (Basic)
- Apple QuickTime Player
- Java v7 or higher
- Citrix Online Plug-in/Receiver
All plug-ins needed to participate in components of your online classes are available at no additional cost. It is recommended that you review the list of plug-ins and install them prior to beginning your coursework.
Minimum Hardware Specifications:
- Intel Core 2 Duo – or AMD – 3 GHz processor
- 3 GB of RAM (4 GB recommended)
- CD-RW/DVD-ROM drive – note that some software may require a DVD drive for installation
- Hard drive: 160 GB minimum
- Graphics card and monitor capable of 1024×768 display
- Stereo sound card, speakers and/or headset, microphone
- A webcam may be required in courses in some programs. Check with your academic advisor.
Additional requirements for online coursework:
- USB 2.0 port(s), min USB 3.0 preferred
- A webcam with still camera capabilities
- Video/graphics – Open GL® capable 3D graphics card recommended (SVGA resolution video adapter with 1024×768)
Internet access is required to participate in online components of your college courses at Roanoke-Chowan Community College. An Internet Service Provider (ISP) will provide you with the software and access necessary to utilize the Internet in order of preference:
- Broadband (LAN, Cable, or DSL) connection is highly recommended for optimal student experience and is required for all technical programs.
- Satellite and/or Cellular (3G/4G) may also be used
If you connect to the Internet through your company, you may need to ensure that appropriate plug-ins and access rights are available to you. Check with your IT department to ensure that you may access course materials from your company’s network.
Computer and Internet Security
The ease and convenience of accessing educational materials through the Internet brings with it the need to ensure that our computers do not become targets of unwanted and often malicious attacks and intrusions by computer viruses and/or hackers. To prevent this, we recommend using an anti-virus package and a firewall. Your computer is subject to virus attacks whether you’re surfing the Internet or getting information from USB drives, DVDs or a network.