Roanoke-Chowan Community College

Search Results for: moodle

17 Nov 2016

Moodle Technical Support

Roanoke-Chowan Community College Moodle Technical Support Roanoke-Chowan Community College has established a 24/7 support environment, which includes the following: 24/7 Phone Support: Support Representatives who will be available to provide you technical and process support for the Moodle Learning System and supporting software. Submit A Ticket: This web based ticket submission tool allows you to fill out a web form that will get submitted as a ticket to our support representatives without the worry of sacrificing your dial – up […]

17 Nov 2016

System Requirements for Moodle

Supported Operating Systems: Windows 7 (recommended), Windows XP (service pack 3 for 32-bit, service pack 2 for 64-bit) is also supported. MAC OS X 10.6 (Snow Leopard) and higher is supported for most online course materials, but there may be applications that require a supported Windows Operating System. Supported Internet Browsers: Google Chrome: 30.0 (minimum version); Latest (recommended) Mozilla Firefox: 25.0 (minimum version); Latest (recommended) Apple Safari: 6 (minimum version); Latest (recommended) Screen reader support: Mozilla Firefox (browser): NVDA (screen […]

16 Nov 2016

On-Campus Moodle and Email Technical Support

Contact our Director of Distance Learning, for assistance with Moodle, our online course environment, or Gmail, our student email service. Distance Learning Office: 09 LRC, Jernigan Building Email: online@roanokechowan.edu Office Phone: 252-862-1242. Summer Distance Learning Office Hours (subject to change): 8-5 Monday-Thursday Fall/Spring Distance Learning Office Hours (subject to change): TBA Note: If you need immediate assistance during times when the College is closed or if you are not on campus please click on the link for 24/7 Technical Assistance (Moodle and Gmail) or […]

16 Nov 2016

Moodle

oodle @ Roanoke-Chowan Community College     Roanoke-Chowan has 2 separate Moodle sites: one for curriculum classes and one for continuing education classes. Moodle Site for Curriculum Classes Moodle Site for Continuing Education Classes Moodle Assistance Report a Problem with an Online Class 24/7 HelpDesk The 24/7 helpdesk is available to faculty for technical assistance, technical development issues and log-in problems, etc.  It is also available to students for technical assistance and log-in issues. Copy and paste http://bbcrm.edusupportcenter.com/ics/support/default.asp?deptID=8428 in your browser […]

17 Nov 2016

Faculty Email Access

Google Email Access Mail: New R-CCC accounts (E-mail and Moodle) may take up to 24 hours after the closing of each day of registration to be created (accounts for those registering during early registration will be created within 24 hours of the closing of the first regular registration day). Passwords for all accounts are all managed individually (changing one will not change the others). *RESET YOUR STUDENT E-MAIL ACCOUNT PASSWORD: Please contact Melanie Temple at 252-862-1242 or submit a helpdesk […]

17 Nov 2016

R-CCC IT Department

Welcome to IT  ServicesIT Services manages the College’s IT infrastructure and offers a range of facilities and services to assists member of the staff and students with their IT-related needs Outlook or Office 365 Colleague Computer Issues (Only with R-CCC owned computers) Internet Connection (Only with R-CCC owned computers) WebAdvisor Installing software in certain computer labs and classrooms. Telephone Issues (Office and classroom phones only) And more…. About Help DeskFaculty and Staff may receive technical assistance from the Roanoke‐Chowan Community […]

16 Nov 2016

Distance Learning FAQs

What Must I Do to Get Started? What Online Classes Are Available? How Do I Drop an Online Class? How Do I Report a Problem with an Online Class?

16 Nov 2016

Gmail Resources

Gmail (Google Waves Account) Roanoke-Chowan Community College provides an email account for its students.  All students are expected to use this account for correspondence with faculty and staff. New R-CCC accounts (E-mail and Moodle) are created shortly before classes begin, but no later than the first day of class. Passwords for all accounts are all managed individually (changing one will not change the others). RESET YOUR STUDENT E-MAIL ACCOUNT PASSWORD Please complete the Gmail Password Reset Request Form or contact the Distance […]

16 Nov 2016

Getting Started with Online Learning

Once you’ve decided to take an online class with us, you’ll need to complete the following steps: Complete the admissions form and submit any required transcripts. Consult with your academic advisor (Word Document) or admissions counselor Amy Wiggins at afwiggins7415@roanokechowan.edu. or by phone 252-862-1225. Use WebAdvisor to check for available courses for the upcoming semester. Register for courses through WebAdvisor, on campus, or by phone with the admissions counselor during registration period. Consult WebAdvisor for textbook requirements for your courses. Before […]

16 Nov 2016

Am I Ready for Online Learning?

Successful online learners are self-motivated, disciplined individuals with effective reading, writing, and technical skills. To determine if online learning is right for you, the distance learning department has created an orientation course that you might find useful. This Moodle-based course is  available for your to preview as you make your decision. Use the word visitor for the user name and password. Moodle Orientation Course Contact the Distance Learning Director at 252-862-1242, JER, LRC 09, or online@roanokechowan.edu for further assistance.