Roanoke-Chowan Community College

Search Results for: moodle

17 Nov 2016

Moodle Technical Support

Roanoke-Chowan Community College Moodle Technical Support Roanoke-Chowan Community College has established a 24/7 support environment, which includes the following: 24/7 Phone Support: Support Representatives who will be available to provide you technical and process support for the Moodle Learning System and supporting software. Submit A Ticket: This web based ticket submission tool allows you to fill out a web form that will get submitted as a ticket to our support representatives without the worry of sacrificing your dial – up […]

17 Nov 2016

System Requirements for Moodle

Supported Operating Systems: Windows 7 (recommended), Windows XP (service pack 3 for 32-bit, service pack 2 for 64-bit) is also supported. MAC OS X 10.6 (Snow Leopard) and higher is supported for most online course materials, but there may be applications that require a supported Windows Operating System. Supported Internet Browsers: Google Chrome: 30.0 (minimum version); Latest (recommended) Mozilla Firefox: 25.0 (minimum version); Latest (recommended) Apple Safari: 6 (minimum version); Latest (recommended) Screen reader support: Mozilla Firefox (browser): NVDA (screen […]

16 Nov 2016

On-Campus Moodle and Email Technical Support

Contact our Director of Distance Learning, for assistance with Moodle, our online course environment, or Gmail, our student email service. Distance Learning Office: 09 LRC, Jernigan Building Email: Office Phone: 252-862-1242. Summer Distance Learning Office Hours (subject to change): 8-5 Monday-Thursday Fall/Spring Distance Learning Office Hours (subject to change): TBA Note: If you need immediate assistance during times when the College is closed or if you are not on campus please click on the link for 24/7 Technical Assistance (Moodle and Gmail) or […]

16 Nov 2016


oodle @ Roanoke-Chowan Community College     Roanoke-Chowan has 2 separate Moodle sites: one for curriculum classes and one for continuing education classes. Moodle Site for Curriculum Classes Moodle Site for Continuing Education Classes Moodle Assistance Report a Problem with an Online Class 24/7 HelpDesk The 24/7 helpdesk is available to faculty for technical assistance, technical development issues and log-in problems, etc.  It is also available to students for technical assistance and log-in issues. Copy and paste in your browser […]

21 Feb 2018

Help Desk

About Help DeskFaculty and Staff may receive technical assistance from the Roanoke‐Chowan Community College IT staff by submitting a helpdesk ticket to the following email address: r‐ Please provide a minimum of 72 hours notification for implementing new projects. All new or anticipated IT needs by the faculty and staff should be scheduled as far ahead of time as possible. HelpDesk break/fixes should be addressed within a 72 hour time frame after the user reports the problem to the helpdesk […]

20 Jul 2017

Academic & Career Links

Academic & Career LINKS   College Email, Online Course Support & Registration Information Gmail (Google Waves Account) Log In Curriculum Moodle Log In WebAdvisor Log In College Catalog & Handbook How-To Guides Quick Start Guide to Gmail Quick Start Guide to Moodle Getting Started In WebAdvisor Writing Resources The Writing Across the Curriculum Project (Click link to download) This new Middlesex Community College publication is an experiment and will flourish if the college community demonstrates support for it. The Writing […]

17 Nov 2016

Faculty Email Access

Google Email Access Mail: New R-CCC accounts (E-mail and Moodle) may take up to 24 hours after the closing of each day of registration to be created (accounts for those registering during early registration will be created within 24 hours of the closing of the first regular registration day). Passwords for all accounts are all managed individually (changing one will not change the others). *RESET YOUR STUDENT E-MAIL ACCOUNT PASSWORD: Please contact Melanie Temple at 252-862-1242 or submit a helpdesk […]

16 Nov 2016

Distance Learning FAQs

What Must I Do to Get Started? What Online Classes Are Available? How Do I Drop an Online Class? How Do I Report a Problem with an Online Class?

16 Nov 2016

Gmail Resources

Gmail (Google Waves Account) Roanoke-Chowan Community College provides an email account for its students.  All students are expected to use this account for correspondence with faculty and staff. New R-CCC accounts (E-mail and Moodle) are created shortly before classes begin, but no later than the first day of class. Passwords for all accounts are all managed individually (changing one will not change the others). RESET YOUR STUDENT E-MAIL ACCOUNT PASSWORD Please complete the Gmail Password Reset Request Form or contact the Distance […]

16 Nov 2016

Getting Started with Online Learning

Once you’ve decided to take an online class with us, you’ll need to complete the following steps: Complete the admissions form and submit any required transcripts. Consult with your academic advisor (Word Document) or admissions counselor Amy Wiggins at or by phone 252-862-1225. Use WebAdvisor to check for available courses for the upcoming semester. Register for courses through WebAdvisor, on campus, or by phone with the admissions counselor during registration period. Consult WebAdvisor for textbook requirements for your courses. Before […]